FAQ

Our platform matches you with qualified therapists who accept your insurance, ensuring you receive the support you need for mental health concerns and medication management. We make the process of finding the right care easy and efficient.

We offer a range of services including therapy for stress management, family issues, career-related anxiety, and medication management. Our goal is to provide personalized care that supports your journey to well-being.

NuTrans Health accepts most major insurances, including Medicare, Medicaid, Optum, CIGNA, AETNA, BCBS, Wellcare, Carolina Complete Health, and AmeriHealth Caritas Medicaid.

We provide office space and patient access, front desk and reception services, billing and credentialing, patient helpdesk support, electronic health records (EHR), and phone and fax services. Our goal is to support providers by handling administrative tasks and allowing them to focus on patient care.

Our platform offers comprehensive billing and credentialing services, including managing insurance processing and ensuring your practice is fully credentialed with major providers.

Our front desk and receptionist services ensure efficient patient check-in and smooth administrative processes. Our virtual receptionists handle calls, scheduling, and other administrative tasks, allowing you to focus on your patients.

Our integrated EHR system provides secure and organized access to patient records, enhancing your practice's operational efficiency and ensuring that patient information is managed effectively.

Yes, you can reach our specialists at (844) 748-8443 during business hours (9:00 AM - 3:00 PM) for any questions or to find the best action plan for your situation.

To join NuTrans Health and discover how our platform can streamline your practice or support your mental health care needs, contact us today to learn more about our services and how we can assist you.

The matching process typically takes a few days, but it can vary depending on your specific needs, the availability of therapists in your area, and the complexity of your insurance coverage. We strive to provide matches as quickly as possible to ensure you receive the necessary care.

While we prioritize finding the best match based on our algorithms, you can certainly express your preferences for a therapist or type of therapy. We'll do our best to accommodate your requests.

We understand that finding the right therapist is important. If you're not satisfied with your initial match, you can request a change at any time. We'll work with you to find a therapist who better meets your needs. However, please be aware that there may be a waiting period for a new match, especially if you have specific preferences or require urgent care.

Yes, NuTrans Health offers a variety of additional resources and support services to complement your therapy sessions. These may include educational materials, self-help tools, access to support groups, and online resources. The resources we provide offer additional support and guidance on your journey to well-being.

NuTrans Health prioritizes the security of your personal information. We employ the strictest data security measures to protect your data and ensure confidentiality. Your information is handled with the utmost care, and we have implemented robust security protocols to prevent unauthorized access or data breaches. Your privacy is a top priority for us.