Mental Health Counseling Near Ballantyne, Charlotte, NC

Ballantyne residents can meet with NuTrans Health counselors and clinical social workers at our nearby Charlotte office or through secure telehealth. Care is available for anxiety, depression, trauma, grief, relationships, substance use concerns, and major life changes.

Schedule an Appointment Call (984) 205-3822

Counseling Services for Ballantyne and Charlotte

Our Charlotte counseling team helps individuals, couples, and families work through emotional, behavioral, and relationship concerns. Your care plan is based on your goals, symptoms, history, and preferred appointment format.

Individual Counseling

Private sessions can help you understand patterns, develop coping skills, manage symptoms, and work toward meaningful personal goals.

Family Counseling

Family sessions focus on communication, conflict, changing roles, parenting concerns, and healthier ways of supporting one another.

Couples Counseling

Couples can work on communication, trust, recurring conflict, emotional connection, and navigating stressful transitions together.

Trauma-Focused Support

Therapists help clients process difficult experiences at a manageable pace using approaches selected for their needs and readiness.

Group Therapy

Small, clinician-led groups may provide shared support, coping practice, accountability, and connection with people facing similar concerns.

Online Counseling

Secure telehealth appointments make it possible for eligible North Carolina clients to attend counseling without traveling to the office.

Explore our Charlotte services for family therapy, couples counseling, EMDR therapy, and group therapy.

Concerns Our Charlotte Therapists Support

Counseling may be appropriate when symptoms, relationships, stressful events, or daily responsibilities begin affecting your well-being. Our team supports clients with concerns such as:

  • Anxiety, worry, and chronic stress
  • Depression and low motivation
  • Trauma and PTSD symptoms
  • Grief, loss, and caregiving stress
  • Self-esteem and confidence concerns
  • Relationship and communication difficulties
  • Substance use and recovery support
  • Burnout and work-related pressure
  • Family conflict and parenting stress
  • Major life transitions and adjustment

A therapist will assess your needs and discuss whether individual, family, couples, group, or another level of care is the most appropriate starting point.

Meet Members of Our Charlotte Counseling Team

NuTrans Health’s counseling team includes licensed mental health counselors, clinical social workers, addiction specialists, and associate-level clinicians. Provider availability, insurance participation, and appointment format may vary.

Natashia Shelley, MA, LCMHC, mental health counselor serving Charlotte

Meet

Natashia Shelley

MA, LCMHC · NPI 1497158661

Natashia is a Licensed Clinical Mental Health Counselor with experience supporting adults, children, families, caregivers, at-risk youth, and people with varied emotional and social needs. She helps clients build practical coping skills, strengthen relationships, and work toward meaningful emotional and behavioral goals.

Kalia Lapomarel, LCSW, therapist serving Charlotte

Meet

Kalia Lapomarel

LCSW, LCASA · NPI 1467125930

Kalia is a Licensed Clinical Social Worker and addiction specialist associate who supports adolescents and adults with anxiety, depression, trauma, adjustment concerns, substance use, and related challenges. Her approach may include CBT, solution-focused therapy, client-centered care, motivational interviewing, and strengths-based support.

Benjenus Jenkins, MSW, LCSWA, LCAS-A, counseling provider serving Charlotte

Meet

Benjenus Jenkins

MSW, LCSWA, LCAS-A · NPI 1902386360

Benjenus is a clinical social work associate and addiction specialist associate with experience supporting individuals and families, trauma survivors, youth, and people facing social or behavioral health barriers. Her work focuses on identifying strengths, addressing obstacles, and developing practical wellness strategies.

Clarissa Gooding-Aytch, LCSW, therapist serving Charlotte

Meet

Clarissa Gooding-Aytch

MPH, MSW, LCSW, LCAS, CSI · NPI 1356912372

Clarissa is a Licensed Clinical Social Worker and Licensed Clinical Addiction Specialist who helps clients with anxiety, depression, grief, trauma, identity-related concerns, caregiving stress, and life transitions. Her collaborative approach may incorporate CBT, Internal Family Systems, motivational interviewing, mindfulness, and each client’s lived experience and values.

How to Begin Counseling Near Ballantyne

1

Contact the Charlotte team

Call or request an appointment online. Share the main concern, preferred appointment format, and insurance information.

2

Review provider fit and benefits

The team will review therapist availability, clinical fit, scheduling needs, and insurance participation before confirming the appointment.

3

Attend your first session

Your therapist will learn about your concerns, history, goals, strengths, and current challenges, then discuss a personalized plan for ongoing care.

Insurance and Appointment Options

NuTrans Health works with many major insurance plans. Charlotte-area plans may include:

  • Medicare
  • Medicaid
  • Blue Cross Blue Shield
  • Cigna
  • Aetna
  • Optum
  • Wellcare
  • Carolina Complete Health
  • AmeriHealth Caritas

Insurance participation and counseling benefits can differ by provider, plan, and service. Our team can verify benefits before your first appointment. In-person and telehealth availability also depends on provider scheduling and clinical suitability.

Charlotte Counseling Office Near Ballantyne

Our Charlotte office is located in the Toringdon area, close to Ballantyne and convenient for clients from South Charlotte, Pineville, Matthews, SouthPark, and nearby communities.

NuTrans Health- Charlotte North Carolina
3440 Toringdon Way #205
Charlotte, NC 28277
Phone: (984) 205-3822
Hours: Monday–Sunday, 8:00 AM–8:00 PM

Ballantyne residents can request in-person counseling at this office or secure telehealth appointments across North Carolina. Visit the NuTrans Health Charlotte location page for the full clinic overview.

Frequently Asked Questions

Where is the NuTrans Health office near Ballantyne?

The Charlotte office is located at 3440 Toringdon Way #205, Charlotte, NC 28277, near Ballantyne and other South Charlotte communities.

Does NuTrans Health offer online counseling for Ballantyne residents?

Yes. Ballantyne residents can attend in-person appointments at the Charlotte office or use secure telehealth counseling when clinically appropriate. Telehealth is available to eligible clients across North Carolina.

What concerns can a therapist help with?

Our therapists support clients with anxiety, depression, trauma, grief, relationship difficulties, substance use concerns, burnout, self-esteem, and major life transitions. Treatment recommendations depend on each client’s needs and assessment.

Does NuTrans Health accept insurance for counseling?

NuTrans Health works with many major insurance plans, including Medicare, Medicaid, Blue Cross Blue Shield, Cigna, Aetna, Optum, Wellcare, Carolina Complete Health, and AmeriHealth Caritas. Coverage varies by plan, provider, and service, so benefits should be verified before the first appointment.

How do I schedule a counseling appointment near Ballantyne?

Call the Charlotte office at (984) 205-3822 or use the online appointment portal. The team will help identify a therapist and appointment format that fit your needs.

Connect With a Counselor Near Ballantyne

Start with an in-person appointment at our Charlotte office or ask about secure telehealth counseling. Our team will help you review provider availability, insurance, and the type of support that fits your needs.

Request an Appointment Call (984) 205-3822